How Cloud-Based Phone System Makes Your Business More Efficient
Today technology has penetrated almost every part of our daily lives. VoIP communication is one of these technologies. It’s been making rapid strides within the last decade. Now it’s becoming a powerful alternative to traditional landline telephone systems. Thanks to this growth, VoIP is now one of the most preferable means of communication – one that’s slowly replacing traditional landline phone calls. This is because there are some major benefits to this service.
Comparing VOIP To Your Traditional Phone Service
Most of us are already familiar with landline phone service. This is the traditional phone service (a.k.a. public switched telephone networks or PSTNs) – an analogue service that your local or regional telephone company offers you through copper wiring. For this phone service, you need on-site private branch exchange (PBX) hardware that lets you create multiple phone extensions and enables system features like call transferring and extension directories.
For those who aren’t familiar with VoIP yet, you should know that this is simply a phone system that lets you use your existing internet connection to convert and transmit voice as data. In other words, you don’t need any of your local phone company’s copper wires. Skype is a great example of how this works. However, there are also services that leverage the same technology on a larger scale for businesses (e.g. Nextiva, RingCentral). Fit Small Business says this technology works better, especially when you rent the equipment you need from your service provider and have them host it in the cloud instead of buying the equipment outright and hiring an IT team to self-host and manage it.
The Benefits of Choosing a VoIP Phone System
Once you understand the difference between these types of phone systems you may find yourself wondering if there’s really that big of a difference. You’re probably wondering if one is more beneficial than the other. Well, Safe Link Internet says there are many benefits to choosing a VoIP phone system, including:
- Today’s conference calls require a lot of sophisticated options that a VoIP phone system can offer while a typical landline can only accommodate a two-way call. With VoIP hosting a conference call with multiple team members on one line is easy.
- Conference calling isn’t the only feature you’ll enjoy. With VoIP, you’ll have ample features to choose from – including remote management, various automation features, and voicemail to email (a transcription service that delivers voicemails directly to your inbox).
- Affordable software and hardware: A traditional phone line can be expensive to set up, whereas VoIP can be scalable and easy to keep within your budget. This is ideal for small or new businesses—rather than diving in with all the expensive accessories of a landline telephone fleet you can scale your VoIP system over time as your company grows.
- You can easily change your VoIP system to meet your needs as your business grows and evolves. Unlike with a traditional landline system, you’re not tied into any particular layout.
- With how fast our world is moving around us, we can no longer afford to waste time. In fact, we need to be able to be more productive when possible. VoIP allows you to do this by giving you what you need to be and stay productive, regardless of where you’re working from. This is because with VoIP you get many call processing opportunities that are much more enhanced than what a traditional phone line service can offer you. Voice Buy says is really helpful when you’re trying to be more productive.
- Being up-to-date software: With a traditional phone system, you’ll have to purchase an entirely new set of hardware to make a change. VoIP, on the other hand, can handle updates fluidly as technology advances. Get that competitive edge with an always relevant VoIP system.
- Multifunctionality is another remarkable advantage that places VoIP light years of where the traditional phone system is today.
- You can include multiple users – even remove users from your account when necessary. Commonly referred to as scalability, this is something that makes VoIP perfect for any size business community. Once in place, you’ll be able to easily manage all your business communication as you focus your efforts on growing your business.
- You’ll always know exactly what you are spending on your VoIP service each month. With this predictable expense, there are no more big surprises when you receive your phone bill. This frees up your cash flow since you can spend less of it on buying equipment and capital expenditure. It also takes away the burden of depreciating assets.
- When you own a business that has multiple locations and you’re using a traditional phone system, it’s problematic to connect these split site locations. With VoIP technology, this is no longer so. Now you can seamlessly connect your phones so your customers can always get hold of your wherever your team is working.
- You’re no longer stuck in the same old office. Now moving offices is easier because you don’t have to worry about having the proper wiring in place. HBT Communications says this also makes it easier to upgrade your telephony system, which offers another great benefit: You no longer have to worry about keeping your phones up to date.
You can have all these great features quite easily thanks to the flexible implementation of the VoIP network. Simply put, you won’t need any additional hardware. The only device you’ll need so you can start using and reaping the benefits of VoIP service is hosted in the cloud. Simply have the service provider hook you up with an account and you can start using it today.
The Biggest Benefit of all: Portability
Portability is one of the biggest benefits to using VOIP phone services. In short, this means that you can take your phone service with you wherever you go. Total BC says this fits well with today’s lifestyle since you’re no longer stuck in your office waiting on customers to call you when you could be on the move, getting things done. While on the move you can use your VoIP telephone without your customer ever even knowing the difference.
Mila Jones is a Senior Business Consultant, with rich experience in the domains of technology consulting and strategy, she works with both established technology brands and market entrants to offer research inputs and insights on leveraging technology as a source of strategic competitive advantage. She is a prolific author and shares her expertise with tech enthusiasts on popular digital publishing platforms.